Pet Stairs 3-step Pet Ladder Cat dog Stairs Climb Ladder Cat Tree, Grey
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This fun and helpful staircase from PawHut helps make it easy for small or ageing pets to climb safely to a higher spot. The frame is made from solid particle boardds, each step is wrapped with a soft plush cover, providing a gentle surface that is soft on paws to reduce pain while climbing. Scratching posts with sisal ropes help sharpen cat's claw and protects your furniture at the same time.
Features
- Built of E1 level particle boardd and plush in stable construction
- Convenient 3 steps are essential for older and smaller dogs
- Lightweight, portable, easy to move
- Pet can climb up to car, truck, couch and bed with the help of it
- 400 g/㎡plush is used for extra comfort
- Suitable for both indoor and outdoor use
Specifications
- Material: Particle board, Plush
- Colour: Grey
- Net Weight:5.4 kg
- Weight Capacity: 50 kg
- Overall Dimension: 45 L x 35W x 34H (cm)
- Step Height: 11 cm
- Gross Weight: 6.9 kg
- Packaging Dimension：49 L x 16W x 37H (cm)
- Custom Label: D33-003V00GY
Package Includes:
- 1 x Cat Tree
- 1 x Manual
Delivery Information
At Cat Trees Online, we know you want your cat supplies to arrive quickly and safely. That's why we work hard to dispatch every order as fast as possible.
Delivery Times
Once your order has been dispatched, estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| UK Mainland | 1–4 Working Days |
Please note that delivery times are estimates and begin from the date of dispatch, not the date of order.
Dispatch
Orders are dispatched Monday to Friday, excluding UK bank holidays.
We aim to dispatch all orders within 24 hours of receiving them.
During busy periods or due to circumstances outside our control, dispatch may occasionally take longer. If this happens, we will do our best to keep you informed.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing:
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Your order number
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Tracking number
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Tracking link
You can use the tracking link to follow your parcel's progress.
If you cannot find your tracking email, please check your junk or spam folder before contacting us.
Delivery
Orders are delivered by trusted courier partners such as Royal Mail, Evri, Yodel, DPD and other national carriers.
Please ensure that your delivery address is accurate and complete when placing your order.
If your courier offers a safe place option, you may be able to provide delivery instructions directly through the courier's tracking portal.
If delivery cannot be completed, the courier may attempt redelivery or leave instructions for collection.
Missing or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe:
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Check the tracking information provided in your dispatch email.
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Check with neighbours or any safe place specified for delivery.
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Contact us at hello@catreesonline.co.uk with your order number.
We will investigate with the courier and do our best to resolve the issue as quickly as possible.
Incorrect Address
Please check your delivery details carefully before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses supplied during checkout.
If you notice an error after placing your order, please contact us immediately at hello@catreesonline.co.uk. We may be able to update your address before dispatch if your order has not already been processed.
Need Help?
If you have any questions about delivery, please contact us at:
We aim to respond to all enquiries as quickly as possible.
