Pet Steps, Portable Stairs for Bed Access, Suitable for Cats & Older Animals, Grey
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Enhance your pet's comfort with the PawHut 4-step cat scratching post bed, designed for households with small or senior pets. This thoughtfully crafted piece allows your beloved companions to effortlessly reach their favorite spots, whether it's a cozy bed or a sunny window perch. Ideal for senior or arthritic pets, its sturdy engineered wood supports up to 20 kg, ensuring safety and stability. The plush faux fleece steps are gentle on paws, inviting your pet to scratch, climb, and lounge.
Features
- Suitable for older, arthritic or recovering pets of any sizes
- Convenient for your pets to reach high places
- Made from solid particle boardd and covered with high quality faux fur
- Portable, lightweight design for easy movement
- Environmental-friendly material, E1certified particle boardd
Specifications
- Colour: Grey
- Material: Particle board, faux fur covering
- Net Weight: 7.8 kg
- Weight Capacity: 20 kg
- Lowest Step Size: 39.9 L x 15W (cm)
- Post Diameter: 8.5 cm
- Particle Board Thickness: 1.5 cm
- Overall Dimension: 63.5 L x 43W x 60H (cm)
- Custom Label: D30-006GY
Package Includes:
- 1 x Cat Tree
- 1 x Manual
Delivery Information
At Cat Trees Online, we know you want your cat supplies to arrive quickly and safely. That's why we work hard to dispatch every order as fast as possible.
Delivery Times
Once your order has been dispatched, estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| UK Mainland | 1–4 Working Days |
Please note that delivery times are estimates and begin from the date of dispatch, not the date of order.
Dispatch
Orders are dispatched Monday to Friday, excluding UK bank holidays.
We aim to dispatch all orders within 24 hours of receiving them.
During busy periods or due to circumstances outside our control, dispatch may occasionally take longer. If this happens, we will do our best to keep you informed.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing:
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Your order number
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Tracking number
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Tracking link
You can use the tracking link to follow your parcel's progress.
If you cannot find your tracking email, please check your junk or spam folder before contacting us.
Delivery
Orders are delivered by trusted courier partners such as Royal Mail, Evri, Yodel, DPD and other national carriers.
Please ensure that your delivery address is accurate and complete when placing your order.
If your courier offers a safe place option, you may be able to provide delivery instructions directly through the courier's tracking portal.
If delivery cannot be completed, the courier may attempt redelivery or leave instructions for collection.
Missing or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe:
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Check the tracking information provided in your dispatch email.
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Check with neighbours or any safe place specified for delivery.
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Contact us at hello@catreesonline.co.uk with your order number.
We will investigate with the courier and do our best to resolve the issue as quickly as possible.
Incorrect Address
Please check your delivery details carefully before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses supplied during checkout.
If you notice an error after placing your order, please contact us immediately at hello@catreesonline.co.uk. We may be able to update your address before dispatch if your order has not already been processed.
Need Help?
If you have any questions about delivery, please contact us at:
We aim to respond to all enquiries as quickly as possible.
